Service Centers


Barranca Honda, Nv. 5,
San Martin Obispo Park II,
Cuautitlán Izcalli, Edo de Mexico
C.P. 54763
Tel. +52 800 953 0613
WhatsApp: 81 3200 1429
Email: [email protected]

Important information for the user:

For use in Mexico, operation of this equipment is subject to the following two conditions: (1) this equipment or device may not cause harmful interference, and (2) this equipment or device must accept any interference, including interference that may cause its unwanted operation.

The IMEI is printed on a label attached to the side of the packaging and on the back of the equipment, as well as the instructions to obtain it by electronic dialing * # 06 # (asterisk, numeral, zero, six, numeral).

FM Radio
The phone is equipped with an FM radio. You can use the application as a traditional FM radio with automatic tuning and saved stations. You can listen to the radio while running other applications.

It is necessary to connect the headphones to the cell phone as they serve as an antenna for FM transmission.


Carrera 66 No.67F-31
Bogotá, Colombia
Tel. +57 321 291 6495, +57 318 6750453

Calle 54 No.45-51 Oficina 204 y 206
Barranquilla, Colombia
Tel. +57 035 305 9063, 01 8000 413 781

El Salvador

Check Cell
Omega Technologies
Alameda Roosevelt y 53 Avenida Norte No.2736
San Salvador, El Salvador
Tel. +503 2521 1507


Soluciones Celulares, S.A. – SOLUCEL
20 Calle 25-55 Zona 12 El Cortijo 3 No. 929
Guatemala, Guatemala
Tel. +502 2500-5200


Intcomex Peru SAC
Calle Los Negocios 448, Surquillo
Lima, Peru
Tel. 017165030
[email protected]


Conectarte SRL
18 de Julio 2247 Of. 101,
Montevideo, Uruguay
Tel. +598 2406 79 52